First, let’s turn on the manual port mode in Plex. To do so, you need to tell Plex Media Server you wish to manually specify the port number, and then, at the router level, assign a static IP address to your Plex Media Server computer and create a port forwarding rule. For the unfamiliar, port forwarding is simply when you tell your router “OK router, any requests that come in to my public IP address at port #XXXX, should be forwarded to this internal IP address at Port #YYYY.” If you prefer not to use UPnP or you can’t resolve your double NAT situation that’s playing havoc with UPnP, you can circumvent the entire issue by manually setting up a port forwarding rule. RELATED: How to Port Forward on Your Router For help dealing with that particular situation, as well as eliminating double NAT problems in general, check out our guide here. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit. When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. Routers have a feature known as Network Address Translation (NAT) that handles the complex task of juggling all the network requests coming into your single public facing IP against all the many internal IP addresses those requests are destined for.Īll by itself, the NAT system works awesome. In rare situations, however, your network configuration can be conspiring against you. RELATED: How to Use Your Router and ISP's Modem/Router Combo In Tandemįar and away the UPnP fix should remedy nearly everyone’s connectivity issues. If your router doesn’t support NAT-PMP or UPnP (or you have a pressing reason not to use it) then you’ll want to jump to the section below “Manually Forward Your Ports” Banish Address Problems With Bridge Mode If you need help with the initial setup and configuration of Plex Media Server, please refer to our getting started with Plex guide here. Let’s look at how to enable remote access and then how to trouble shoot remote access issues. Most of the time you should have very little trouble setting up remote access to your Plex Media Server, but there are a few instances where your home network configuration can throw you a curve ball. One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device) If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. But if you’re having trouble accessing your movies from afar, we’re here to help. Your Plug-ins folder should look something like this after manually installing WebTools.Plex Media Server’s remote access function is usually so smooth to set up that it’s practically magic. If running Linux or Mac OS X, also make sure that the user running Plex Media Server has the correct permissions to the WebTools.bundle directory and it's contents.If not, then you might be one directory too high! Make sure the WebTools.bundle directory contains a directory named "Contents".Make sure the directory is named WebTools.bundle (and NOT WebTools.bundle-master).Copy the extracted files to the Plug-ins directory.If you want/need to install WebTools manually, follow these steps: WebTools Installer 3rd Party Install instructions If you are running Windows, Asustor, QNAP or Synology, you will find an official "easy to install" package here: Visit the WebTools-NG Wiki for full details. Please try WebTools-NG, a standalone program that runs on any PC/Laptop. The WebTools 4 Plex plugin is NO longer in development.
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